Byron Employment

Byron Employment. Over 71,631 Jobs Australia Wide.

Delivery Method

  • Books / Manuals

The Key Account Manager's Pocketbook gives practical advice on how to keep and develop important customers, thereby maximising ongoing revenue streams, reducing sales costs, improving investment planning and increasing market knowledge.

The book opens by describing the key account manager's role and then goes on to describe how to rise up the so-called customer perception ladder - moving from a simple commodity supplier to developing a solid, long-term business partnership with your key customers.

The author explains how to develop a 'key account management plan', how to increase your influence with the decision-maker in your key account (relationship management) and how to win new business.

The final chapter runs through the essential steps of key account handling. Short exercises throughout help to reinforce the main learning points.

AUTHOR: Roger Jones
PAGES: 112
SIZE: 140mm x 105mm

 

Product Cost

$17.95 per book

Domestic Postage Rates

Total order value is $17.95 plus relevant postage value below:

$1 - $200 = $9.50

$201 - $499 = $13.50

$500 - $999 = $17.50

Over $1000 = free

Standard delivery is via Express Post within 5 days of order, and priority shipment (within 24 hours, or end of next business day) incurs an additional $9.50 to each total for priority shipment.

International Postage Rates

Exact cost of shipment via air mail plus $10 handling. Customer can request quotes for alternative shipping method, including international courier such as FedEx, which we will happily provide.

CLICK HERE TO BOOK THIS COURSE NOW!

WANT MORE INFORMATION?
CALL NOW ON 1 800 657 025
CLICK ON THIS LINK TO ENQUIRE!

CLICK HERE TO
BOOK THIS COURSE NOW!
WANT MORE INFO?
CALL 1 800 657 025 OR
CLICK HERE TO ENQUIRE

Search Courses

Quick Job Search