Byron Employment

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Delivery Method

  • Blended
Develop your skills and knowledge to enter into a supervisory role.

The course provides you with the more advanced skills such as how to operate retail information technology systems, how to produce financial reports and how to maintain and order stock. You will also learn leadership skills to enable you to coordinate work teams, implement staff training and maintain employee relations.

WRR30102 Certificate III in Retail Supervision
Compulsory Five (5) Units Core Units
Course Code Course Name
WRRCS4B Coordinate interaction with customers
WRRER2B Coordinate work teams
WRRER3B Maintain employee relations
WRRLP3B Maintain store safety
WRRLP4B Maintain store security
Elective Four (4) Units Elective Units
Course Code Course Name
Notice

A total of 4 elective units must be completed from any of the functional areas. Up to 2 units may be selected from the Recommend Product and Service area.

Stream Selling
WRRS3B Coordinate sales performance
Stream Clerical/Administration
WRRCA4B Coordinate retail office
WRRCA5B Operate retail information technology systems
Stream Inventory
WRRI5A Maintain and order stock
Stream Finance
WRRF3B Produce financial reports
Stream Employee Relations

Notice

If choosing Employee Relations elective units the three units BSZ401A Plan assessment, BSZ402A Conduct assessment and BSZ403A Review assessment must be taken together and equate to one retail unit.

BSZ401A

BSZ402A
BSZ403A

Plan assessment

Conduct assessment

Review assessment

BSZ404A Train small groups
Stream Merchandising
WRRM3B Coordinate merchandise presentation
Notice

Recommend Products and Services (up to two units may be completed)

Stream Food and Liquor
WRRFS4B Recommend liquor products
WRRSS16B CLICK HERE TO BOOK THIS COURSE NOW!

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