Byron Employment

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Delivery Method

  • Classroom
  • Price: $1060.00

Course Outline: Coaching Skills

Learning Method: Instructor Led

Duration: 2 Days

Overview:
In this course, students will learn how to develop a coaching style and strategy that motivates employees effectively.

Outline:
Lesson 1: Fundamentals of coaching
- Coaching overview
- Comparing coaching and managing
- Avoiding the coaching process
- Identifying coaching characteristics
- Discussing effective coaches
- Coaching foundation and strategy
- Establishing a coaching strategy

Lesson 2: Coaching diverse employees
- Personality styles
- Understanding personality styles
- Evaluating personality styles
- Motivating personality styles
- Trust relationships
- Building trust relationships
- Identifying factors for distrust
- Overcoming distrust

Lesson 3: The coaching process
- The coach-employee relationship
- Building a healthy relationship
- Maintaining a relationship
- Objectives, expectations, and goals
- Determining coaching objectives
- Comparing expectations and goals
- Setting suitable goals
- Focusing on goals
- Performance evaluation
- Evaluating and monitoring performance
- Providing positive and constructive feedback
- Offering an effective reward

Lesson 4: Communication
- Verbal communication
- Communicating clearly
- Avoiding distorted messages
- Nonverbal communication
- Identifying nonverbal communication
- Interpreting nonverbal gestures
- Effective questioning
- Asking appropriate questions

Lesson 5: Interpersonal meetings
- Face-to-face communication
- Communicating face-to-face
- Conducting a face-to-face meeting
- Productive confrontations
- Confronting an employee


Lunch

Lunch is provided for students for the duration of the course

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BOOK THIS COURSE NOW!
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