Byron Employment

Byron Employment. Over 71,631 Jobs Australia Wide.

Delivery Method

  • Classroom
  • Price: $450.00

Course Overview

A key role of the manager or leader is that of coach. Effective coaching can bring out the best in your people, improve your organisational efficiency as well as give the coach tremendous personal reward. This course explores the difference between coaching and training as well as the role of the manager as coach. You will be introduced to a wide range of effective coaching techniques and will be given the opportunity to determine which ones suit your particular circumstances

A training methodology that works

As well as the standard learning principles of applied adult learning and effective reinforcement through workshop based activity, Drake Training incorporates its own methodology which has been derived from over 23 years of professional development and executive training. The STAR methodology is applied to every Drake Training course; it commences with the identification of existing knowledge, moves on to building skills and techniques and is completed by relating learning to the workplace and committing to behavioural change.

Duration

1 day course

Delivery Method

Classroom

Locations

  • Public Schedule - Adelaide, Brisbane, Canberra, Melbourne and Sydney
  • Group Bookings - all States and Territories across Australia

Learning Outcomes

Upon course completion, participants will be able to:

  • Identify the difference between coaching and training
  • Explain how coaching can be used pro-actively
  • Describe the role of manager as coach
  • Manage workplace performance
  • Give effective feedback
  • Delegate effectively
  • Manage post coaching activities
  • Deal appropriately with people unwilling to be coached

Course Outline

Coaching fundamentals

  • Coaching versus training
  • When to coach
  • Manager as coach

Diagnostic clinic

Performance review and coaching

  • Key performance management skills
  • Setting performance objectives
  • Monitoring performance
  • The performance review process

The gift of feedback

  • The Johari Window
  • Techniques for giving and receiving feedback
  • Practicing feedback

Effective delegation

  • Principles of delegation
  • When is delegation appropriate?
  • Techniques for effective delegation

Coaching

  • Post coaching activities
  • Resistance to coaching
  • Planning into action

Lunch

All Drake Publicly Scheduled Courses provide lunch to students

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CALL NOW ON 1300 362 262
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BOOK THIS COURSE NOW!
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CALL 1300 362 262 OR
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