- Books / Manuals
Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidance.
The Coaching Pocketbook defines the coach's role and explains how coaching differs from the other 'helping skills' of advising, instructing, counselling and mentoring.
There are four key stages to coaching, which the author explains and summarises the skills needed for each:
- Assessing current performance levels
- Setting outcomes for learning
- Agreeing tactics/initiating action
- Giving feedback
The opportunities for coaching and potential pitfalls are highlighted along with a check list and case study.
AUTHORS: Ian Fleming & Allan J. D. Taylor
SIZE: 148mm x 105mm
$17.95 per book
Domestic Postage Rates
Total order value is $17.95 plus relevant postage value below:
$1 - $200 = $9.50
$201 - $499 = $13.50
$500 - $999 = $17.50
Over $1000 = free
Standard delivery is via Express Post within 5 days of order, and priority shipment (within 24 hours, or end of next business day) incurs an additional $9.50 to each total for priority shipment.
International Postage Rates
Exact cost of shipment via air mail plus $10 handling. Customer can request quotes for alternative shipping method, including international courier such as FedEx, which we will happily provide.