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  • Books / Manuals
The Interviewer's Pocketbook was voted 'best of its kind' in a Management Today magazine poll - where it was described as "thought-provoking and amusing... the practical tips and insights are extremely helpful".

The book begins by looking at the skills necessary for good interviewing, specifically:
  • Questioning techniques
  • Listening skills
  • Interpretation of body language

    The next section deals with the different types of interview, namely recruitment, appraisal, counselling, fact-finding and disciplinary. It covers the interviewing techniques that should be applied in each situation and gives specific examples.

    The final section summarises the essential interviewing skills in the form of a series of useful, 'at-a-glance' tables.

    AUTHOR: John Townsend
    PAGES: 112
    SIZE: 148mm x 105mm
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    Product Cost

    $17.95 per book

    Domestic Postage Rates

    Total order value is $17.95 plus relevant postage value below:

    $1 - $200 = $9.50

    $201 - $499 = $13.50

    $500 - $999 = $17.50

    Over $1000 = free

    Standard delivery is via Express Post within 5 days of order, and priority shipment (within 24 hours, or end of next business day) incurs an additional $9.50 to each total for priority shipment.

    International Postage Rates

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