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The book begins by looking at the skills necessary for good interviewing, specifically:
The next section deals with the different types of interview, namely recruitment, appraisal, counselling, fact-finding and disciplinary. It covers the interviewing techniques that should be applied in each situation and gives specific examples.
The final section summarises the essential interviewing skills in the form of a series of useful, 'at-a-glance' tables.
AUTHOR: John Townsend
SIZE: 148mm x 105mm
$17.95 per book
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