Byron Employment

Byron Employment. Over 71,667 Jobs Australia Wide.

Delivery Method

  • Online

Course Overview

Meet and exceed customer expectations with the Course-in Creating Total Customer Service.  This course provides comprehensive training in customer service, from meeting and greeting, building relationships to addressing customer concerns and solving problems. This course is ideal for customer service advisors, with limited experience who want to revive, develop and improve their skills. It is also for those who want to move into customer service.

Subjects Covered

BSBCMN216A Create customer relationship & BSBCMN217A Process customer feedback

Course Outcomes
Upon successful completion  you will receive a nationally recognized statement of attainment.
Pre Requisites
Sufficient literacy, numeracy and computer skills to complete the course. Access to an internet connection and computer
Course Duration
40 hours - 3 months online access

 

CLICK HERE TO BOOK THIS COURSE NOW!

WANT MORE INFORMATION?
CALL NOW ON 1300 726 634
CLICK ON THIS LINK TO ENQUIRE!

CLICK HERE TO
BOOK THIS COURSE NOW!
WANT MORE INFO?
CALL 1300 726 634 OR
CLICK HERE TO ENQUIRE

Search Courses

Quick Job Search