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Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same calibre lag behind. Certain competencies are found repeatedly in high performers at all levels, from customer service representatives to CEOs. It is down to the trainers to find ways to build these talents labelled EQ (emotional intelligence quotient).

The 50 reproducible activities contained in this binder focus on developing five key areas (listed below).

TRAINING OBJECTIVES:
Skill-building in the following areas:
• Self-awareness and control
• Empathy
• Social expertness
• Personal influence
• Mastery of vision

TRAINING METHODS:
• Icebreakers
• Self-assessments
• Interactive exercises
• Self-reflection exercises

TIME GUIDELINES:
Activities take between 20 and 90 minutes to complete.

SELECTED CONTENTS:
• Emotional Intelligence - what is it?
• A coach’s/trainer’s guide to helping leaders improve EQ
• How to use this guide
• Guide to the 50 EQ activities
• Suggested training formats
• Action/reaction
• Visions apply to people too
• Advice from the pros
• Steps for growth
• More reflections

AUTHOR: Adele Lynn
PAGES: 300
FORMAT: 3-ring binder

 

Product Cost

$350 per book

Domestic Postage Rates

Total order value is $17.95 plus relevant postage value below:

$1 - $200 = $9.50

$201 - $499 = $13.50

$500 - $999 = $17.50

Over $1000 = free

Standard delivery is via Express Post within 5 days of order, and priority shipment (within 24 hours, or end of next business day) incurs an additional $9.50 to each total for priority shipment.

International Postage Rates

Exact cost of shipment via air mail plus $10 handling. Customer can request quotes for alternative shipping method, including international courier such as FedEx, which we will happily provide.

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