Byron Employment

Byron Employment. Over 145,805 Jobs Australia Wide.

Delivery Method

  • Classroom

Course Overview

This is a general qualification for the warehousing and storage industry. Successful completion will require competency in units that relate to work defined as aligned in AQF Level 3.

Performance of a defined range of skilled opertions, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgement is required in the selection of equipment, services or contingency measures within known time restraints.

Delivery Method

Classroom

Locations

All States and Territories of Australia

Units

TDTF197B FOLLOW OH & S PROCEDURES

  • Follow workplace procedures for hazard identification and risk control.
  • Contribute to arrangements for the management of occupational health and safety.
  • Complete occupational health and safety records.

TDTF297B CONDUCT HOUSEKEEPING ACTIVITIES

  • Identify the housekeeping requirements procedures, and resources of different areas of the workplace.
  • Monitor and maintain cleanliness and tideness in the workplace.

Complete assigned housekeeping duties.

TDTA197B SECURE CARGO

  • Prepare to secure cargo/containers.
  • Lash and unlash cargo.
  • Protect cargo from weather.

TDTD497B LOAD AND UNLOAD GOODS/CARGO

  • Load and unload goods/cargo.
  • Secure and protect load.
  • Complete documentation.

TDTE397B PARTICIPATE IN BASIC WORKPLACE COMMUNICATION

  • Communicate information about routine tasks, processes, events or skills.
  • Participate in group discussions to achieve appropriate work outcomes.
  • Represent views of the group to others.

TDTE897B PROCESS WORKPLACE DOCUMENTATION

  • Plan documentation.
  • Complete documentation.

TDTG197B WORK EFFECTIVELY WITH OTHERS

  • Contribute to determination of appropriate work roles.
  • Contribute to the planning of the activity.
  • Work with others.

TDTG701A WORK IN A SOCIALLY DIVERSE ENVIRONMENT

  • Communicate with customers and colleagues from diverse backgrounds.
  • Deal with cross-cultural misunderstandings.

TDTI297C APPLY CUSTOMER SERVICE SKILLS

  • Deal with customer inquiries.
  • Monitor customer satisfaction.

TDTD197B SHIFT MATERIALS SAFELY USING MANUAL HANDLING PROCEDURES

  • Assess risks arising from the relocation of the load.
  • Plan load relocation.
  • Relocate load.

TDTA1297B PICK AND PROCESS ORDERS

  • Identify workplace order picking processes, policies and procedures.
  • Pick and dispatch an order.
  • Record stock levels.

TDTA1197B PACKAGE GOODS

  • Select materials and pack and unwrap products.
  • Label packaged products/loads.

TDTA1397B RECEIVE GOODS

  • Identify workplace procedures and documentation requirements for the receipt of goods.
  • Check and inspect goods on arrival and complete workplace documentation.
  • Unload, unpack and store stock.

TDDA1497B USE PRODUCT KNOWLEDGE TO COMPLETE WORK OPERATIONS

  • Identify products in a subsection of a warehouse or other storage area.
  • Examine quality and report on products.
  • Use inventory and labelling systems to identify and locate products.

TDTA1797B APPLY PRODUCT KNOWLEDGE TO ORGANISE WORK OPERATIONS

  • Identify and categorises products.
  • Match products to locations based on specified criteria.
  • Assist individuals to solve stock identification and location problems.
  • Identify appropriate transfer and handling requirements.
  • Contribute to continuous improvement.

TDTA1897B ORGANISE DISPATCH OPERATIONS

  • Plan and organise despatch operations.
  • Organise the storage and despatch of stock.
  • Complete documentation.

TDTA1997B ORGANISE RECEIVAL OPERATIONS

  • Plan and organise receival operations.
  • Organise the storage of stock.
  • Complete documentation.

BSBCMN310A DELIVER AND MONITOR A SERVICE TO CUSTOMERS

  • Identify customers needs.
  • Deliver a service to customers.
  • Monitor and report on service delivery.

BSBCMN302A ORGANISE PERSONAL WORK PRIORITIES AND DEVELOPMENT

  • Organise and complete own work schedule.
  • Monitor own work performance.
  • Develop and maintain own competence level.

TDTJ297B APPLY QUALITY PROCEDURE

  • Apply quality concepts.
  • Trial improvements.
  • Implement improvements.

TDTF397B IMPLEMENT AND MONITOR OH & S PROCEDURES

  • Access information about OH&S and the workplace policies and procedures.
  • Implement and monitor procedures for identifying and assessing hazards.
  • Implement and monitor procedures for controlling risks.
  • Plan and supervise housekeeping arrangements.
  • Implement and monitor procedures for dealing with hazardous events.
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