Byron Employment

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Delivery Method

  • Blended
  • Price: $2800.00

Course Overview

Certificate III in Retail Operations is designed to develop the skills and knowledge of those wishing to enter a more specialised role. Those who are undertaking a more specialised role would be responsible for advanced selling and/or merchandising

The Benefits

By implementing Certificates in Retail within your business you will:

  • Establish consistent Retail procedures saving you time and money.
  • Recognise & update the skills of your existing workforce to ensure they are always able to perform at their peak, in the fast paced world.
  • Sustain your workforce's morale and enthusiasm by participating in nationally accredited training.
  • Create real results through the application of the training skills, by way of workplace projects developed specifically to fulfil your business needs.
  • Recognise & rectify inefficiences within your current IT practices. 

The Assessments & Workplace Projects

To achieve the certificate, each participant must submit a variety of workplace projects as a form of assessment. To maximise teh value of the program, all assessments are aligned with ongoing business priorities. For instance, a project could be to write a store procedure manual that can then be used as a common business tool long after the training has been completed.

The Units Covered in the Course

  • Apply safe working practices
  • Perform routine houskeeping duties
  • Work effectively in a retail environment
  • Communicate in the workplace
  • Apply point of sale handling procedures
  • Interact with customers
  • Operate retail equipment
  • Balance register/terminal
  • Perform stock control procedures
  • Minimise theft
  • Sell products & services
  • Build relationships with customers
  • Profile a retail market
  • Maintain & Order stock

**Integrity Business College is a Registered Training Organisation (RTO:21739) this course is a national recognised qualification.

 

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