Byron Employment

Byron Employment. Over 71,631 Jobs Australia Wide.

Delivery Method

  • Classroom
  • Price: $1300.00

Course Overview

This is an introductory course designed to provide information on how to troubleshoot applications running on Microsoft Windows XP.

Duration

2 Days

Delivery

Classroom

Locations

  • Public Schedule - Brisbane, Mellbourne, Newcastle, Perth and Sydney
  • Group Bookings - all States and Territories across Australia

Outline

Lesson 1: Introduction to Supporting Users Running Applications on Windows XP

  • Overview of Desktop Application Support
  • The Windows System Architecture and Desktop Application Support
  • Troubleshooting Application Installation Issues

Lesson 2: Troubleshooting Desktop Application Support Issues

  • Troubleshooting Win32 applications
  • Troubleshooting security issues related to applications
  • Troubleshooting application compatibility issues
  • Troubleshooting MS-DOS-based and Win16 applications

Lesson 3: Troubleshooting Issues Related to Internet Explorer

  • Configuring and Troubleshooting General Settings
  • Configuring and Troubleshooting Security and Privacy Settings
  • Configuring and Troubleshooting Content Settings
  • Configuring and Troubleshooting Connectivity Settings
  • Configuring and Troubleshooting Program Settings
  • Customizing Internet Explorer

Lesson 4: Troubleshooting Issues Related to Outlook

  • Configuring Outlook to Use Exchange Server
  • Configuring Outlook Data
  • Configuring Outlook for Internet E-Mail
  • Troubleshooting Outlook

Lesson 5: Troubleshooting Issues Related to Office

  • Configuring and Troubleshooting an Office Installation
  • Configuring Office Security
  • Configuring Office Recoverability
  • Configuring Office Language Features

Lesson 6: Troubleshooting Issues Related to Outlook Express

  • Configuring Outlook Express for E-Mail
  • Importing and Exporting Outlook Express Data
  • Configuring Outlook Express for Newsgroups  


 

Lunch

Lunch is provided for students for the duration of the course

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