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Delivery Method

  • Classroom
  • Price: $3250.00

Course Outline: A+ Certification - Operating Systems

Learning Method: Instructor Led

Duration: 5 Days

Overview:
Designed for the new computer professional who has support-level knowledge of personal computer (PC) hardware, but needs to expand upon that knowledge to learn the basic skills to set up and support the operating systems that run on PCs.

Outline:
Lesson 1: Overview of the MS-DOS Operating System
- Introduction to MS-DOS
- Installing and Networking MS-DOS
- Using and Configuring MS-DOS
- Troubleshooting MS-DOS

Lesson 2: Introduction to the Windows 9x Family of Products
- Introduction to Windows 9x
- Installing Windows 9x
- Troubleshooting the Setup Process
- Configuring the Windows 9x User Environment

Lesson 3: Introduction to Windows 9x Networking
- Networking Overview
- Installing Network Components
- Using Windows 9x in a Peer-to-Peer Environment
- Using Windows 9x in a Domain Environment

Lesson 4: Windows 9x Architecture
- The Structure of the Windows 9x Operating System
- The Windows 9x Registry
- Memory
- The Virtual Machine Manager
- Plug and Play

Lesson 5: Supporting Printers
- Printing in Windows 9x
- Network Printing

Lesson 6: Troubleshooting Windows 9x
- Troubleshooting Strategy
- Troubleshooting Configuration Problems

Lesson 7: Introduction to the Windows 2000 Family of Products
- Overview of Windows 2000
- Installing Windows 2000
- Server-based Installation

Lesson 8: The Windows 2000 Boot Process
- Examining the Windows 2000 Boot Process
- Troubleshooting the Boot Process

Lesson 9: Windows 2000 System Administration Basics
- System Administration in Windows 2000
- The Windows 2000 Registry

Lesson 10: Introduction to Networking with TCP/IP
- The Microsoft TCP/IP Protocol Suite
- IP Addresses and Address Classes
- Network and Host Addresses
- Troubleshooting TCP/IP Addressing

Lesson 11: Name Resolution Services
- Host Name Resolution Methods
- NetBIOS Name Resolution Methods

Lesson 12: Customizing a Windows 2000 Installation
- Installing New Hardware
- Customizing Windows 2000
- Adding and Removing Software and Operating System Updates
- Configuring Internet Explorer for Web Access

Lesson 13: Managing Network Printing
- An Overview of Windows 2000 Printing
- Administering Printers
- Web-based Printing in Windows 2000

Lesson 14: Managing Hard Disks and Partitions
- Creating and Managing Partitions on Basic Disks
- Dynamic Disks
- Disk Defragmentation and Compression
- Managing Encryption

Lesson 15: Monitoring and Troubleshooting Windows 2000
- Working with Event Viewer
- Monitoring Performance
- Optimizing Windows 2000 Performance
- Protecting Against Disaster

 


Lunch

Lunch is provided for students for the duration of the course

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