Delivery Method

• Classroom
• Price: $550.00

Course Overview

• Receive clear guidelines on how to communicate accurately in a written format.
• Practical examples of best practice technical documents.
• Work with the facilitator to set your own action plan to continuously improve
• Receive individual feedback on your writing style.

Course Objective

To improve business writing skills for technical documentation and to ensure that writing skills are enhanced.

Delivery Method

Classroom

Location

Group Bookings Only - All States and Territories of Australia

Course Outline

Achieve Clear and Accurate Communication:

• Understand the communication paradigm
• The general guiding principles of written communication
• The 10 golden rules of writing
• Understand the principles of clear English
• Apply techniques to ensure consistency throughout all documents
• Follow a process for planning and drafting technical texts
• Identify appropriate tone for technical documents
• Specify and adhere to appropriate document length

Plan technical documentation and reports:

• Conduct research, record and organise information
• Identify document type: formal, progress report, email, letter, routine
• Create a workable routine
• Develop an appropriate structure that suits short and long documents
• Use of the appendix where necessary
• How to bottom-line information for improved focus

Drafting the technical document:

• Ensure clarity of meaning & impact
• Back to basics
• Use the grammar checklist: punctuation, tense, use of verbs
• Structure sentences to enhance meaning
• Ensure that paragraphs are well structured to achieve requirements
• Word power - use vocabulary that avoids jargon and increases meaning
• Look for word alternatives

Formatting techniques:

• Use styles that enhance visual appearance: display information into graphs, charts and tables
• Ensure consistency in all aspects of the presentation, including numbering and applying lists
• Create formats for improved readability

Polishing techniques:

• Write the covering letter and the executive summary
• Assess readability of the document where required against criteria for strong communication
• Edit for the final version and ‘trim the fat’

Personal Action Plan:

• Test for technical accuracy
• Develop a plan for on-going improvement

Who should attend

This program is suitable for anyone wishing to hone their technical writing skills.

Course Benefits

• Quality instruction in a classroom setting.
• Qualified facilitators offer real-life scenarios and industry experience
• Our industry-experts stay on top of current issues and methods, constantly reviewing our approach for relevance.
• Delegates are encouraged to create action plans that they will undertake in their workplace in order to fully capitalise on the newly gained knowledge and skills.
• Delegates receive a Learning Guide as a reference tool while in class.
• All programs include lunch

Course Learning Guide

• Candidates are encouraged to bring examples of projects and tasks currently underway in order to receive feedback on language usage.
• Practical writing practice with useful tips and one-on-one advice.