Internet Business Foundations prepares students to work effectively in today's business environment. In this course, students will learn about the tasks involved in various Information Technology (IT) job roles.

This is a 2 day course.

Delivery Method

One on one training can be arranged.

Group bookings only - all states and territories.

Information Technology and the Internet

Overview of Information Technology
IT Job Roles
Overview of Networks
Overview of the Internet
Connecting to the Internet
Internet Protocols
Domain Name System (DNS)

Web Browsing

Introduction to Web Browsing
Basic Functions of Web Browsers
Installing a Web Browser
Web Addresses
How Browsers Work
Browser Choices
Resources for Technical Data
Browsers in the Business World
Browsing Techniques
Configuring Web Browser Preferences
Cookies
Configuring Browser Security
Proxy Servers
Troubleshooting Internet Client Problems

Multimedia on the Web

Introduction to Multimedia on the Web
Objects, Active Content and Languages
Objects and Security Issues
Introduction to Plug-in Technology
Data Compression and
Decompression
Plug-in Installation
Types of Plug-ins
Types of Viewers
Miscellaneous File Formats
Downloading Files with a Browser

Databases and Web Search Engines

Introduction to Data Searching Tools
Overview of Databases
Introduction to Web Search Engines
Registering a Web Site with a Search Engine
Types of Web Searches
Basic Web Searching Techniques
Boolean Operators
Advanced Web Searching Techniques
Using Web Searches to Perform Job Tasks
Unexpected Web Search Results
Web Search Strategies
Citing Copyrighted Web Site References

E-Mail and Personal Information Management

Introduction to Electronic Mail (E-Mail)
How E-Mail Works
E-Mail Configuration Requirements
E-Mail Message Components
Creating and Sending E-Mail Messages
Receiving and Viewing E-Mail Messages
E-Mail in the Workplace
E-Mail Problems and Solutions
Personal Information Management (PIM)

Internet Services and Tools

Internet Resource Tools
Newsgroups
Telnet
File Transfer Protocol (FTP)
Managing Downloaded Files
Virtual Network Computing (VNC) and Microsoft Terminal Services
Instant Messaging
Peer-to-Peer Networks
Lightweight Directory Access Protocol (LDAP)
Concurrent Versions System (CVS)
Communicating Effectively over the Internet
Troubleshooting Using TCP/IP Tools

Internet Security

Introduction to Internet Security
Encryption
Authentication
Firewalls
Malware (Malicious Software)
Virus Detection and Prevention
Spyware
Updates and Patches
Screen Savers
List Servers and Listserve Groups
Security-Related Ethical and Legal Issues

IT Project Management

Overview of IT Project Management
Project Management Fundamentals
Project Management Skills
Project Management Phases
The Project Triangle
Project Management Software
Creating Project Schedules
Documenting Projects
Planning and Scheduling Meetings
Reviewing Projects
Quality Assurance
IT Business Implications
Project Management Institute (PMI)